1. Introduction As part of its business activities and the operation of the aeservice.fr website, ACHAT ELECTRONIQUE SERVICE (SAS) collects and processes personal data. The purpose of this policy is to inform users of the methods used to collect, process and use their data, in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act.

2. Data collected The personal data that may be collected on the website mainly includes the following:

  • Via the contact form [please adapt this if you have other forms]: Surname, first name, email address, telephone number, company name, and the message content.

  • Browsing data (cookies): IP address, browser used, duration of visit, pages visited.

3. Purpose of data collection The personal data collected is used for the following purposes:

  • Respond to enquiries and requests for quotes submitted via the website.

  • Maintain the business relationship.

  • Improve the user experience and compile website traffic statistics.

4. Data retention Data is retained for a period not exceeding that necessary for the purposes for which it was collected:

  • Prospect and customer data is retained for a maximum of three years following the last contact.

  • Browsing data (cookies) is stored for a maximum of 13 months.

5. Data sharing Your personal data is strictly confidential and is intended solely for use by ACHAT ELECTRONIQUE SERVICE. Under no circumstances will it be sold, rented or transferred to third parties.

6. Your rights In accordance with applicable regulations, you have the right to access, rectify, erase and transfer your data. You may also object to the processing of your data or request that it be restricted. To exercise these rights, you may contact us at any time at the following address: adaligny@aeservice.fr.

7. Cookie Management When you first visit aeservice.fr, a banner informs you that cookies are used and asks you to indicate your preference. Cookies are only stored if you accept them or continue browsing the site. You can adjust your cookie settings at any time via your browser or via our consent manager available on the site.